All the boring (but very important) stuff....
Use of material on the website
You may view this website and its contents using your web browser and electronically copy and print hard copies of parts of this site solely for personal, noncommercial use. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of this site is strictly prohibited. You may not modify or copy the layout of the website and any computer software and code contained in the website. Indigital reserves all intellectual property rights, including, but not limited to, copyright in material and/or services provided by it. The material provided on the website is personal use only and may not be:
• re-sold and/or redistributed in any material form;
• stored in any storage media; and/or
• re-transmitted in any media without the prior written consent of Indigital
Links to other websites
The website may contain links to sites on the internet that are owned and operated by third parties and which are not under the control of Indigital. Any links are provided as a convenience to you and the existence of a link to other sites does not imply an endorsement by Indigital of the linked site. Indigital is not responsible for the material contained on those linked sites.
Indigital is making the website available for others to publish information without assuming a duty of care to users. Indigital is not in the business of providing professional advice and gives no warranty, guarantee or representation about the accuracy, reliability or timeliness or otherwise, of the information contained on the website and/or linked sites on the World Wide Web.To the full extent permitted by law Indigital disclaims any and all warranties, express or implied, regarding:
• the accuracy, reliability, timeliness or otherwise of any information contained or referred to on the website and/or of any linked sites; and
• merchantability or fitness for any particular purpose for any service or product contained or referred to on the website and/or on any linked sites. Indigital will not be liable under any circumstances for any loss of profits or any damages of any kind recognised by law (even if it has been advised of the possibility of such loss of profits or damages) which are the consequence of you:
• acting, or failing to act, on any information contained on or referred to on the website and/or any of the linked websites; and
• using or acquiring, or your inability to use or acquire, any service or product contained or referred to on the website and/or any linked sites.
Whilst Indigital has used its best endeavours to ensure that the information contained on and accessed through the website is correct and current at the time of publication, Indigital does not accept responsibility for any error, omission or defect in this information and the website is provided by Indigital on an “as is” basis.
To the fullest extent permissible by law:
• Indigital does not make any representation, warranty or endorsement of any kind, express or implied as to the operation of the site or the information, content, materials or products on this site;
• Indigital does not warrant that the functions of this website will be uninterrupted or error free, that any defects will be corrected to that the server which stores and transmits content to you is free of viruses or other harmful components; and
• Indigital does not warrant or make any representation regarding your access to, or the results of your access to, the Indigital website (including any related or linked websites) or any content in terms of correctness, accuracy, timeliness, completeness, reliability or otherwise.
Indigital will not be liable under any circumstances for any loss of profits, consequential loss or any damages of any kind recognised by law, which are the consequence of you using or accessing or any inability to use or access the Indigital website.
Limitation of liability
• In the case of services, the supply of the services again; or the payment of the cost of having the services supplied again; and
• In the case of goods, the replacement of goods or the supply of equivalent goods; the repair of goods; the payment of the cost of replacing the goods or acquiring equivalent goods; or the payment of the cost of having the goods repaired.
Indigital reserves the right to change the terms of access, conditions and notices under which this website is offered with or without notice to you and without giving any explanation or justification for such change.
Personal information and sensitive information
Personal information is defined in the Privacy Act as:
Information or an opinion about an identified individual, or an individual who is reasonably identifiable:
a) whether the information or opinion is true or not; and
b) whether the information or opinion is recorded in a material form or not.
‘Sensitive Information’ includes things such as race, sexual orientation, political opinions, members of a trade association or trade union, criminal record or health information.
Information we request from you
When you sign up to become a Indigital member via our website or to use our contact form, which is located at (the Website), we will usually only ask for the following information:
year of birth;
country of birth;
residential or professional address;
details of any professional affiliations you may have; and
details relating to employment or professional positions held.
We may ask you to nominate a User Name, a Display Name and a Password. We will not collect Personal Information (other than Sensitive Information) unless the information is reasonably necessary to establish an account for you and provide our services to you.
From time to time, we may ask you to supply additional Personal Information for specific purposes. In such cases, we will clearly explain why we request that information and unless we are required or authorised by law to request that information from you, providing such information to us is optional. Under no circumstances will we request any information from you that may disclose your:
• political, religious or philosophical beliefs or affiliations;
• health and sexuality;
• racial or ethnic origin; or
• criminal convictions.
We may conduct surveys or market research and may seek other information from you on a periodic basis. These surveys will provide us with information that allows improvement in the types and quality of services offered to you, and the manner in which those services are offered to you. Participation in such activities is optional. We generally will only collect Personal Information about you if you voluntarily submit it to us by:
• providing your information by form, telephone or facsimile;
• creating an account with us;
• sending us an email;
• sending us information via the ‘Contact Us’ page on our Website; and/or
• sending us Personal Information when using any part of our Website.
We will not collect Personal Information about you from third parties unless:
• you consent to the collection of the information from someone else; or
• it is unreasonable or impracticable to collect the information from you.
If we collect personal information from a third party, we will inform you that personal information has been collected and the circumstances of such collection.
Personal information via the website
Most commercial websites use ‘cookies’, which are pieces of information that websites send to the browser and are stored in the computer hard-drive. Cookies make using the Website easier by storing information about matters such as your preferences on the Website. This allows the Website to be tailored to you for any of your return visits. Cookies will not be used to identify you personally. If you would prefer not to receive cookies, you can alter your security settings on your web browser to disable cookies or to warn you when cookies are being used. However, by disabling the cookie function in your web browser you may impede your ability to use parts of the Website.
Your option not to provide your personal information
Providing us with your Personal Information is optional, but may be required for us to be
able to provide you with the services we offer. When you provide us with your Personal
We may from time to time run competitions or offer additional benefits to you and we may ask you to provide us with your personal details for these purposes. Providing us with this information is optional to you. However, if you do not provide your personal information to us we may not be able to contact you or give you access to the additional benefits.
You may opt out of these additional communications at any time and can do so by emailing us at email@example.com
You have the option to interact anonymously or using a pseudonym with our
website. However, if you choose to remain anonymous or use a pseudonym, your
experience with our website may be diminished and we may not be able to offer you
our full range of services.
Unsolicited personal information
Where we receive unsolicited personal information about you, we will check whether that information is reasonably necessary for our functions or activities. If it is, we will handle this information the same way we do with other information we seek from you. If not, we will destroy or de-identify it.
Use and disclosure of your personal information
Your personal information, including your email address, will be used, either on its own or as part of aggregated data, for the following primary purposes:
• providing you with news and information about our services and functions;
• purposes necessary or incidental to the provision of our services and
• to ensure the proper functioning of our Website including customising and
improving your online experience with us;
• to ensure the proper functioning of the Indigital business;
• personalising your experience with our products and services, for example
through connectivity with social media services;
• to assist Indigital with our marketing, planning, product development
and research requirements;
• sending you marketing and promotional material that we believe you may be
We will not use or disclose (or permit the use or disclosure of) personal information that
could be used to identify an individual member in any circumstances except:
• to ensure the proper functioning of our business and the Website;
• to communicate promotional offers and special events to you;
• where applicable law requires, or authorises, us or a company holding data
on our behalf to do so; or
• where you have given express consent to us for a prescribed purpose.
Only with your express consent will we use or disclose Personal Information (including Sensitive Information) about you for the purposes of direct marketing. You can ask us not to do this at any time by contacting our Privacy Officer at firstname.lastname@example.org.
If we are compelled to disclose your Personal Information to a third party, we will take reasonable steps to notify you of this in advance, wherever it is lawful and reasonable for us to do so. We will not sell your personal information.
Security of personal information
In our business, personal information may be stored both electronically and in hardcopy form. We are committed to keeping your personal information secure regardless of the format in which we hold it and we take all reasonable steps to protect your information from misuse, interference, loss, and unauthorised access, modification or disclosure. However, your use of the Website is at your own risk and we accept no responsibility, whether we are deemed to have been negligent or not, in the event of a breach of your privacy. Note that no information transmitted over the internet can be guaranteed to be completely secure. However, we will endeavour to protect your personal information as best as possible but we cannot guarantee the security of any information that you transmit to us, or receive from us. The transmission and exchange of information is carried out at your own risk.
The protective steps we take from misuse, interference, loss, unauthorised access, modification and disclosure of your personal information include:
• confidentiality requirements of our employees;
• document storage security policies;
• security measures for access to our systems; and
• only providing access to personal information to a person who is verified to be able to receive that information.
Accuracy and quality of personal information
We will take all such steps as are reasonable in the circumstances to ensure that all information requested from you is kept accurate, up to date and complete. However, we cannot undertake to ensure that such data, even where it includes personal information, is kept accurate, up to date and complete. Please notify us if you believe we hold information that is outdated, inaccurate, misleading, irrelevant or incomplete so that it can be corrected. We will not charge you for a correction.
Access to your personal information
In most cases, you have the right to access the personal information that we hold about you. If you wish to access your personal information, please contact our Privacy Officer at email@example.com
We will deal with all requests for access to personal information as quickly as possible. Requests for a large amount of information, or information that is not currently in use, may require further time before a response can be given. We may charge you a fee to recover our reasonable costs incurred by us in order to retrieve your information, but in no case will we charge you a fee for your application for access. In some cases, we will refuse to give you access to personal information we hold about you. This includes, but is not limited to, circumstances where giving you access would be unlawful; have an unreasonable impact on other people's privacy; prejudice an investigation of unlawful activity; reveal our intentions in relation to negotiations with you so as to prejudice those negotiations; prejudice enforcement related activities conducted by, or on behalf of, an enforcement body; reveal evaluative information generated within the Indigital organisation in connection with a commercially sensitive decision-making process.
We will also refuse access where the personal information relates to existing or anticipated legal proceedings, and the information would not be accessible by the process of discovery in those proceedings. Further, we will refuse access where your request is frivolous or vexatious, and where we reasonably believe that: giving access would pose a serious threat to the life, health or safety of any individual, or to public health or public safety; unlawful activity, or misconduct of a serious nature, is being or may be engaged in against Indigital and giving access would be likely to prejudice the taking of appropriate action in relation to that matter.
If we refuse to give you access we will provide you with reasons for our refusal, unless doing so would be unreasonable in the circumstances. We will also take reasonable steps to give you access in a way that meets your needs without giving rise to the reasons of our refusal. Further, we will provide details of how you may make a complaint about our decision.
Correction of your personal information
The accuracy of the personal information we have requested from you is important to us. Should you suspect, or become aware of, that Personal Information we hold as a result of having requested it from you is inaccurate, out of date, incomplete or misleading, please contact our Privacy Officer at firstname.lastname@example.org.
We will deal with all requests for correction of personal information as quickly as possible. Requests relating to a large amount of information, or information which is not currently in use, may require further time before a response can be given. If we refuse to change the personal information as you request, we will provide you with reasons for our refusal, unless doing to would be unreasonable in the circumstances. We will also provide details of how you may make a complaint about our decision. Further, in case of our refusal, you may request that we take reasonable steps to associate, with the relevant information, a statement that you view it as inaccurate, out of date, incomplete or misleading.
In the case we have corrected personal information about you, you may request that we take reasonable steps to give notice of the correction to any third party to which we have disclosed the inaccurate, out of date, incomplete or misleading personal information.
Cross-border disclosure of personal information
To provide you with the best service possible, we may use ‘cloud’ based technology services to hold your data, including your Personal Information. As a consequence, your data, including your Personal Information (and if you have provided such information, your sensitive Personal Information) may be held in the data centres used by a provider of such ‘cloud’ based technology services.
It is important to note that, by becoming a Indigital member or by using the Website, you consent to your data, including your Personal Information (and where applicable, your sensitive personal information) being transferred to data centres located outside of Australia. Your decision to become a Indigital member or to use the website also signals your consent to this
technical arrangement under which Indigital does not exercise any direct control over the management of your data in those data centres.
Disposal of personal information no longer required
If we hold personal information about you, and we no longer need that information for any purpose for which the information may be used or disclosed, we will take reasonable steps to destroy or de-identify that information unless we are prevented from doing so by law.
Unsubscribing from our email database
To unsubscribe from our email database, please do so via any link or function contained in an email, via the Website or send an e-mail to email@example.com with “UNSUBSCRIBE” typed into the subject line of the email. Note that, while you maintain a Indigital membership, you are unable to unsubscribe from certain types of e-mails, such as important updates (including information about your account, security concerns and technical issues).
For further information about privacy in general, please refer to the Office of the Australian Information Commissioner’s website: http://www.oaic.gov.au.
Indigital Pty Ltd ACN 162 666 935 (we, us, our, or Indigital) is committed to observing and complying with its obligations at all times under any relevant Spam legislation and regulations in any subject country.
For the purpose of this Spam Statement, the term ‘subject country’ means the country from which you access our website, which is located at www.indigital.net.au
We assure you that:
We have crafted an internal policy to educate staff and implement clear guidelines and rules in relation to the dissemination of commercial electronic messages;
You may at any time unsubscribe from any mailing list to which you have previously subscribed. If for any reason there appears to be no facility to unsubscribe from the mailing list, please send an email to advising us of your wish to unsubscribe; and
We will not use address-harvesting software for any reason whatsoever.
To assist us to combat Spam, we request your assistance with the following:
If you receive an offensive or unauthorised commercial message, which appears to originate from a Indigital email address, please assume that it has been sent in error and notify us immediately on the above contact details;
Please ensure that you unsubscribe from any of the Indigital mailing lists if you decide that you no longer wish to receive electronic commercial messages from Indigital or its contracted third parties; and
Please notify us of any changes to your personal details or cancellation of your email address.
Spam Statement last updated on 14 September 2016